Privacy Policy

CTP Commercial Insurance Services LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you use our services or visit our website.

Information We Collect

We may collect the following information:

• Full name
• Phone number
• Email address
• Business name
• Business and garaging address
• Vehicle information (year, make, VIN, value) and registration information
• USDOT / MC, TCP or other permit numbers
• Driver information needed for underwriting (such as license details, date of birth and driving history)
• Current or prior insurance information and claims history
• Payment information (processed securely through third-party providers)

Payment information is processed securely through trusted third-party payment processors and is not stored directly on our servers.

How We Use Your Information

We use your information to:

• Prepare and request commercial insurance quotes
• Place, service, change and renew insurance policies
• Handle insurance filings and certificates of insurance
• Respond to inquiries and customer service requests
• Send appointment reminders and document requests
• Provide account updates, renewal notices and policy notifications
• Assist with claims
• Process payments

Information Sharing

We may share information:

• With insurance companies, wholesale brokers and underwriters strictly to obtain quotes and place and service your coverage
• With government agencies (such as the FMCSA, CPUC or state agencies) strictly for insurance filing and compliance purposes
• With secure third-party service providers that assist in operating our business (payment processors, CRM systems, communication platforms)
• When required by law

SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

While we strive to use commercially acceptable methods to protect your information, no method of electronic transmission or storage is 100% secure.

SMS Communications

By submitting your phone number through our website contact form, quote request form, or other communication channels, you consent to receive SMS text messages from CTP Commercial Insurance Services LLC regarding:

• Quote updates
• Policy and renewal reminders
• Account notifications
• Documents required
• Customer support

SMS consent is not shared with third parties or affiliates for marketing purposes.

Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal and regulatory retention requirements)

To make a request, contact us at team@ctpinsur.com.

Website Cookies

Our website may use cookies and analytics tools to improve user experience and website functionality. Embedded services such as Google Maps may also set their own cookies. You may disable cookies through your browser settings if preferred.

Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised Effective Date.

Contact Information

SMS consent is not shared with third parties or affiliates for marketing purposes.